Effective Date: 01 June 2026
1. Return Eligibility
You may request a return within 7 days of delivery if:
- The item is defective or damaged
- You received the wrong product
Items must be unused and in original packaging.
2. Non-Returnable Items
We do not accept returns for:
- Used or damaged items (not due to our fault)
- Custom or special-order products
3. Return Process
To initiate a return:
- Email us at info@txedgec.online@truelacable.com
- Provide order number and issue details
- Our team will guide you through the return process
4. Refunds
- Approved refunds are processed within 5–10 business days
- Refunds will be issued to the original payment method
5. Return Shipping
- Customer bears return shipping cost unless the issue is from our side
6. Exchanges
We replace items only if they are defective or damaged.
7. Contact US
TX Edge C
4183 Franklin Road, Suite B1 #3041 Murfreesboro, TN 37128 United States
+1 (615) 733-9337
info@txedgec.online